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Degraded

Some users are experiencing errors reaching live sites

Nov 18, 2025 at 11:55am UTC
Affected services
Site (live site – connected domain)
Site (live site – internal domain)
Site (web preview)

Resolved
Nov 18, 2025 at 3:12pm UTC

We're continuing to monitor and we're seeing error rates decreasing back to normal.

Updated
Nov 18, 2025 at 2:48pm UTC

A fix has been implemented and the upstream provider believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

Updated
Nov 18, 2025 at 1:13pm UTC

The issue has been identified and a fix is being implemented. Intermittent issues seem to continue going back and forth unfortunately.

Created
Nov 18, 2025 at 11:55am UTC

An upstream provider is experiencing issues and affecting multiple services including Nyla, Shopify and many other high tier platforms.